Privacy Policy

1. Information We Collect

We collect personal and technical information to deliver a secure and seamless experience at Mwambungu Heritage Online Library.

Personal Information

• Full name
• Email address
• Phone number
• Book requests and inquiry details
• Delivery address (if applicable)

Automatically Collected Data

• IP address
• Browser type
• Pages visited
• Time spent on site
• Device type

2. How We Use Your Information

• Process book requests and deliveries
• Respond to inquiries
• Improve website functionality and performance
• Send service-related notifications
• Comply with legal obligations

3. Sharing Your Information

We do not sell your data. We only share information when necessary:

• Delivery partners
• Payment processors
• Email service providers
• Legal authorities when required

4. Cookies & Tracking

We use cookies to:

• Improve user experience
• Analyze website traffic
• Improve page loading performance

You may disable cookies from your browser, but some features may stop working properly.

5. Data Security

We take strong steps to protect your data through encryption, restricted access, and monitoring for vulnerabilities. No method is 100% secure, but we work hard to protect your information.

6. Your Privacy Rights

You may have the right to:

• Request clarification on how your data is used
• Request deletion of your personal data
• Opt-out of marketing communication

To exercise these rights, contact us using the details below.

7. Contact Us

If you have questions, please contact:

Email: recovery.mwambungu@gmail.com